Name and contact details of the responsible person
In accordance with the NYPA the data controller is
147 W 35th Street, Suite 1702, New York City, NY 10001
Lemondy processes personal information in order to better understand the needs of its customers and thus to be able to improve its services. Personal information will only be used in the specific context of your customer relationship with us and to the extent permitted by law or on the basis of your prior express consent. In particular, we are committed to the following key principles:
We protect your privacy and aim to provide you with a service that is tailored to your needs.
Personal information is collected for specific purposes based on your consent or a legitimate interest when you contact us.
You have the right to information and access to your personal information at any time and may request its correction or deletion.
We do not sell your personal information to third parties.
We take all reasonable measures to ensure the security and protection of your data from misuse.
Personal information are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered.
You have the following rights with regard to the personal information concerning you:
Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users. For more information about these rights, please contact us.
Where you have given, us consent to process your data, you may withdraw this consent at any time with effect for the future. The lawfulness of the processing of your data until revocation remains unaffected.
To assert your rights or for other data protection concerns, you can contact us at any time via the contact channels listed above.
Supplementary information on your right of objection
We would like to point out in addition that if your personal information is processed on the basis of legitimate interest and/or your personal information is processed for direct marketing purposes, you have the right to object to the processing of your personal information at any time.
General technical organizational measures
The Lemondy website is behind a software firewall to prevent access from other networks connected to the Internet. In addition, only employees who need the information to perform a specific job are granted access to personally identifiable information. These employees are trained in security and privacy practices and treat your information confidentially.
Secure transfer of your data
In order to best protect the data, we store against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.
The exchange of data to and from our website is always encrypted. We offer HTTPS as the transmission protocol for our website, in each case using the current encryption protocols.
In addition, we offer our users content encryption as part of the contact forms and for booking requests. The decryption of this data is only possible for us. In addition, there is the option of using alternative communication channels (e.g., the postal service).
Transmission and disclosure of personal information
In the course of our processing of personal information, it may happen that your data is transmitted to other bodies, companies, legally independent organizational units or persons or that it is disclosed to them. Recipients of this data may include, for example, payment institutions in the context of payment transactions, service providers commissioned with IT tasks, Customer Relationship Management software (CRM), or other providers of services and other content that are integrated into a web site. In such cases, we observe the legal requirements and, in particular, conclude appropriate contracts or agreements that serve to protect your data with the recipients of your data.
Lemondy will not sell, rent, or otherwise transfer your personal information to third parties. We will transfer your data to third parties if you have consented to this in the following cases:
Contractors: Lemondy may engage other companies and individuals in certain cases to fulfil its obligations to its customers on its behalf. This may involve sharing your data with these third parties in order to provide products or services to you. Examples include customer service, payment data processing and marketing support. In these cases, data is transferred to such service providers and contractors (such as payment service providers, advertising providers, technical service providers) for the purpose of fulfilling the contract.
It goes without saying that Lemondy ensures that the respective service provider guarantees data security before passing on personal information. Lemondy will therefore only commission companies that can guarantee secure and proper data processing based on their qualifications and their technical and organizational capabilities.
If we process data in a third country (i.e., outside the USA) or the processing takes place in the context of the use of third-party services or the disclosure or transfer of data to other persons, bodies or companies, this will only be done in accordance with the legal requirements.
Subject to express consent or contractually or legally required transfer, we only process or have data processed in third countries with a recognized level of data protection, contractual obligation through so-called standard contractual clauses, in the presence of certifications or binding internal data protection regulations.
Storage period and deletion
We store your personal information for as long as is necessary to fulfil the intended purpose (e.g., contract fulfilment, answering your enquiries) or for as long as legal retention periods make storage necessary. As long as legal storage obligations, such as tax and commercial law regulations, or other justified reasons prevent the deletion of your personal information, we will restrict the processing of your data; your data will then be deleted in accordance with the legal regulations.
Data processing due to legal requirements / protection against misuse / rights of third parties
Lemondy is entitled to process your personal information insofar as this is necessary to fulfil legal obligations. For this purpose, Lemondy may transfer this data in particular to authorities, law enforcement agencies and courts. In this case, the transfer of your data is required for compliance with a legal obligation to which we are subject. Lemondy is further entitled to process personal information if and to the extent necessary to detect or prevent misuse of this website or to enforce claims of Lemondy, its employees or users, whereby the data processing in these cases is necessary to protect these aforementioned legitimate interests of Lemondy.
Direct marketing in the context of a customer relationship
We use the data you provide to fulfil and process our contract and to respond to your enquiries or on the basis of your consent. Insofar as you have also given us separate consent to process your data for consulting, quotation, and advertising purposes, Lemondy is entitled to contact you for these purposes via the communication channels you have ticked in this consent.
Consent to use for the purposes of advertising, market and opinion research
If you have expressly consented to us using your personal information, e.g., your e-mail address and telephone number, also for the purpose of advertising or market and opinion research, you can revoke the consent once given at any time and/or object to the future use of your data.
Legal defense and enforcement of our rights
The legal basis for the processing of your personal information in the context of legal defense and enforcement of our rights is our legitimate interest.
The purpose of processing your personal information in the context of legal defense and enforcement of our rights is the defense against unjustified claims and the legal enforcement and assertion of claims and rights. Your personal information will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.
The processing of your personal information in the context of legal defense and enforcement is mandatory for legal defense and enforcement of our rights. Consequently, there is no possibility for you to object.
Processing of personal information when using the offered services
Personal information will be collected, processed or used in connection with the services offered. This is always done in compliance with the provisions of the NYDPA. Insofar as we use your personal information for a purpose that requires your consent according to the legal provisions, we will always ask for your express consent.
We also process data in the context of administrative tasks as well as organization of our operations, financial accounting and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e., tasks that serve the maintenance of our business activities, performance of our tasks and provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the data mentioned in these processing activities.
In this context, we disclose or transfer data to the tax authorities, consultants, such as tax advisors or auditors, as well as other fee offices and payment service providers.
Furthermore, based on our business interests, we store information on suppliers and other business partners, e.g., for the purpose of contacting them at a later date. This data, most of which is company-related, is generally stored permanently.
Information in the context of the use of the website
In principle, it is possible to use the Lemondy website without providing personal information. When a page of our website is accessed and each time a file is retrieved, access data about this process is stored in a log file. The corresponding log file contains: Your IP address, the page from which the file was requested, the name of the file, the date and time of the request, the amount of data transferred, the access status (file transferred, file not found, etc.), a description of the type of operating system and web browser used. The stored data does not allow any conclusions to be drawn about your identity and is evaluated exclusively for statistical purposes.
The collection and processing of this data is carried out in order to enable the use of the website at all, whereby our legitimate interest is the provision of our website. Incidentally, we store this aforementioned data, including the IP addresses, only in anonymized form and use it only in this anonymized form to analyze the use of the offer and the further development and optimization of our website in your interest. Our legitimate interest is the ongoing improvement of our online offer in order to provide you with the greatest possible user comfort.
Contacting Us, Booking Request,
If you contact us and send us general enquiries the contact details you provide, will be stored and used by us to fulfil the purpose associated with the transmission, e.g., to process your enquiry or in the event of follow-up questions.
The basis for this storage and use of your personal information is your consent, which you give us by sending the contact form. Insofar as you provide us with your personal information for the purpose of responding to your questions or preparing a quotation, the entry of personal information is required. Without this information, we cannot process your request.
You have the right to revoke your consent to the data processing described above at any time with effect for the future. In this case, we will no longer process your data. Your personal information will be deleted even without your revocation in any case if we have processed your request or if the storage is inadmissible for other legal reasons.
Within your review you may be able to display certain information, share certain details, engage with others, exchange knowledge and insights, post and view relevant content. Content and data are publicly viewable. You have choices about the information on your review. You don’t have to provide additional information on your review. It’s your choice whether to include sensitive information on your review and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be available. The legal basis for the storage is our legitimate interest.
Content Delivery Network
Our website uses Google Analytics to design and improve the website according to your needs. Google Analytics uses so-called cookies, which are stored on your device, and which enable an analysis of your use of the website. The information generated by the cookie is usually transferred to a Google server and stored there. We use the IP anonymization extension (so-called IP masking) on this website, i.e. your IP address is shortened by Google beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server.
On behalf of Lemondy, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
Google's services also include reports on the effectiveness of our advertising measures (including across devices), on the demographics and interests of our users, as well as functions for the delivery of online advertising across devices if you are the holder of a Google account and have consented to the personalization of advertising ("Ads Personalization").
You can object to the collection or analysis of your data by Google Analytics by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.
The data sent by us and linked to cookies, user IDs (e.g., User ID) or advertising IDs will be automatically deleted after 14 months.
Social media plugins
So-called social plugins ("plugins") of the social networks Facebook, Instagram, Pinterest are used on our website. The plugins are marked with the logo of the respective social network.
When a data subject calls up a page of our website that contains such a plugin, the browser establishes a direct connection with the servers of the respective social network. The content of the plugin is transmitted directly to your browser by the social network concerned and integrated into the page. Through this integration, the social network in question receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in to the social network in question. This information (including your IP address) is transmitted by your browser directly to a server of the respective social network and stored there.
The described data processing operations are carried out on the basis of the legitimate interests of the respective social network in displaying personalized advertising, to inform other users of the social network about the activities of the data subject on our website and for the needs-based design of the respective social networks.
If a data subject does not want the respective social network to assign the data collected via our website directly to their profile, the data subject should log out of the respective social network before visiting our website.
The data you enter on our social media pages, such as comments, videos, pictures, likes, public messages, etc., are published by the social media platform and are not used or processed by us for any other purpose at any time. We only reserve the right to delete content if this should be necessary. Where applicable, we share your content on our website if this is a function of the social media platform and communicate with you via the social media platform. The legal basis is our legitimate interest. The data processing is done in the interest of our public relations and communication.
If you wish to object to certain data processing over which we have control, please contact us. We will then consider your objection. If you send us a request via the social media platform, we may also refer you to other secure communication channels that guarantee confidentiality, depending on the desired response. You always have the option of sending us confidential enquiries to our address given in the imprint.
As already mentioned, we take care to make our social media pages as data protection compliant as possible if the provider of the social media platform gives us the opportunity to do so. We can only exert limited influence on statistics provided to us by the social media platform provider and cannot switch them off. However, we ensure that no additional optional statistics are made available to us.
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